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THE PROFESSIONAL POOPER-SCOOPER:
How to Start Your Own Low-Cost, High-Profit
Dog Waste Removal Service

The complete startup guide.
by Matthew Osborn
Founder: PET BUTLER Dog Waste Removal Service


TABLE OF CONTENTS

INTRODUCTION...................................... Page 1.
Why People Hire a Dog Waste Removal Service
The Need is Real and Growing
History and Outlook for Dog Waste Removal Business

GETTING STARTED............................................ Page 4.
Your Mission Statement
Setting Up for Business
Business Licenses and Taxes

MARKETING MATTERS........................................... Page 9.
Media and Marketing Weapons
Classified Ads, Publicity and Public Relations, Fliers, Direct Mail,
Truck Signs, Customer Referrals, Yellow Pages, Radio, Business Cards,
Gift Certificates
Trade Name
Pricing
Best Times to Advertise
Customer Source Tracking
Demographics and Psychographics
Customer Survey Data

TOOLS OF THE TRADE............................................... Page 33.
Scoops
Plastic Bags
Shovels
Sprayers and Disinfectant

WORKING TECHNIQUES..................................... Page 37.
Search Patterns
Fences, Gates and Locks
Different Strokes
Weather-Related Considerations
Rain; Snow; Freezing Cold; Wind

DEALING WITH DOGS................................................ Page 48.
Normal Barking, or Warning of Danger?
No Mace!
Should You Give Doggie Treats?
Health Signs in Dog Stool

ROLLING STOCK............................................... Page 52.
Humble Beginnings; Can't Afford a Truck?
Home Based, With a Remote Garage
A Tax Advantage in Cheap Transportation
What Kind of Trucks
Rules of the Road

OFFICE OPERATIONS................................................ Page 56.
Scheduling
Setting Boundaries
Increasing Frequency-of-Service
Billing
Sample Invoice
Late Pays, Collections, and Bad Debts
Outside Mailing Services
Using a Post Office Box
Customer Worksheets
Sample Worksheet
Route Sheets

CUSTOMER COMMUNICATIONS............................ Page 68.
The Need to Keep in Touch
"Under-Promise and Over-Deliver"
Voice Mail
Customer News
DogOut/LockOut Notes
New Customer Welcome Letter
New Customer Sign-up Form

WASTE DISPOSAL......................................... Page 79.
Don't do Anything Stupid
Take it or Leave it?
Jumping Through Hoops Can be Good Exercise!
Licensed, Bonded, and Inspected
A Simple Solution!

COMPUTER OR NOT .......................................................... Page 83.
A Pen and Paper System
A Better Way

HIRING HELPERS............................................ Page 86.
Working Solo
The Decision to Be an Employer
Using a Payroll Service
Wages
Help Wanted Ads
Training

INSURANCE....................................... Page 93.

COMMERCIAL WORK.............................................. Page 95.
More Difficult, But Worthwhile
Pricing Can be Tricky
Not the Same as Residential Work
Needed: A Different Approach
Potentially Large Market
A Profit Center for Property Managers

MORE RESOURCES FOR FURTHER HELP ............................... Page 100.
S.C.O.R.E.
Your State Government
The Internet and the Online Community
Books for Entrepreneurs
Magazines

Plus numerous pages of instructional illlustions interspersed throughout the text!


"The Professional Pooper-Scooper:
How to start your own low-cost, high-profit dog waste removal service."

PRICE: $50

ORDER RIGHT NOW ONLINE!
Free delivery by mail in about 10 days:
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For PRIORITY MAIL Delivery in about 3 days in the USA add $5:
For orders outside the USA add $10:

You will receive your 117 page, 8.5" X 11" hard-copy manual by mail in just a few days.

Read complete listing of contents, and testimonials from delighted buyers!

PREFER A MAIL-IN ORDER FORM? CLICK HERE.

Here are just some of many unsolicited testimonials from delighted readers:

" Matthew, I received your manual and I love it. I couldn't put it down. You are really into this!! I think it is great that you offered all these suggestions to all the up and coming new scoopers out there like myself. Most business people don't trade secrets. Anyway, I'm on a roll with my business and I hope I am as successful as you and some of the other scoopers. Thanks!"
Patricia L. Wilder
Proprietor, PooP b Gone Canine Waste Cleanup Service
Mason, Ohio

"...exceptionally detailed, colorfully written, point-by-point, A-Z 'everything you always wanted to know but were afraid to ask' manual that leaves nothing to guess at...Bravo, Mathew! I could not be happier or more confident that this business will succeed now that i have your book to tell me exactly how to make it happen!"
David Hopkins
Doody Calls
Lompoc, CA

"Your manual was very informative and helpful
in starting up my pooper scooper business."

Guy Sularz
The Poop Patrol
Scottsdale, Arizona

"WOW what a wealth of info... this book is really worth the money ... get the manual.... it's fantabulous.... great info and important advice .."
Hedy Nobil
P.A.W.S. Professional Animal Waste Services
Clearwater, Florida





All original contents of this site Copyright © 1998, 2002, 2005 All Rights Reserved. Matthew Osborn, Columbus, Ohio, USA
"Pooper Scooper" graphic created by David Hopkins, Laser Craft Design Group.