Site MAP | Questions? | Join a discussion! | Search this Site
Read Testimonials from Delighted Buyers
INTRODUCTION...................................... Page
1.
Why People Hire a Dog Waste Removal Service
The Need
is Real and Growing
History and Outlook for Dog Waste
Removal Business
GETTING STARTED............................................
Page 4.
Your Mission Statement
Setting Up for
Business
Business Licenses and Taxes
MARKETING MATTERS........................................... Page
9.
Media and Marketing Weapons
Classified Ads, Publicity
and Public Relations, Fliers, Direct Mail,
Truck Signs,
Customer Referrals, Yellow Pages, Radio, Business Cards,
Gift Certificates
Trade Name
Pricing
Best Times to
Advertise
Customer Source Tracking
Demographics and
Psychographics
Customer Survey Data
TOOLS OF THE TRADE...............................................
Page 33.
Scoops
Plastic Bags
Shovels
Sprayers
and Disinfectant
WORKING TECHNIQUES..................................... Page
37.
Search Patterns
Fences, Gates and Locks
Different Strokes
Weather-Related Considerations
Rain;
Snow; Freezing Cold; Wind
DEALING WITH DOGS................................................
Page 48.
Normal Barking, or Warning of Danger?
No
Mace!
Should You Give Doggie Treats?
Health Signs in Dog
Stool
ROLLING STOCK...............................................
Page 52.
Humble Beginnings; Can't Afford a Truck?
Home
Based, With a Remote Garage
A Tax Advantage in Cheap
Transportation
What Kind of Trucks
Rules of the
Road
OFFICE OPERATIONS................................................
Page 56.
Scheduling
Setting Boundaries
Increasing
Frequency-of-Service
Billing
Sample Invoice
Late
Pays, Collections, and Bad Debts
Outside Mailing
Services
Using a Post Office Box
Customer Worksheets
Sample Worksheet
Route Sheets
CUSTOMER COMMUNICATIONS............................ Page 68.
The
Need to Keep in Touch
"Under-Promise and Over-Deliver"
Voice Mail
Customer News
DogOut/LockOut Notes
New
Customer Welcome Letter
New Customer Sign-up Form
WASTE DISPOSAL......................................... Page
79.
Don't do Anything Stupid
Take it or Leave it?
Jumping Through Hoops Can be Good Exercise!
Licensed,
Bonded, and Inspected
A Simple Solution!
COMPUTER OR NOT
.......................................................... Page
83.
A Pen and Paper System
A Better Way
HIRING HELPERS............................................
Page 86.
Working Solo
The Decision to Be an Employer
Using a Payroll Service
Wages
Help Wanted Ads
Training
INSURANCE....................................... Page 93.
COMMERCIAL WORK..............................................
Page 95.
More Difficult, But Worthwhile
Pricing Can be
Tricky
Not the Same as Residential Work
Needed: A
Different Approach
Potentially Large Market
A Profit
Center for Property Managers
MORE RESOURCES FOR FURTHER
HELP ............................... Page
100.
S.C.O.R.E.
Your State Government
The Internet
and the Online Community
Books for Entrepreneurs
Magazines
Read complete listing of contents, and testimonials from delighted buyers!
PREFER A MAIL-IN ORDER FORM? CLICK HERE.
" Matthew, I received
your manual and I love it. I couldn't put it down. You are
really into this!! I think it is great that you offered all
these suggestions to all the up and coming new scoopers out
there like myself. Most business people don't trade secrets.
Anyway, I'm on a roll with my business and I hope I am as
successful as you and some of the other scoopers.
Thanks!"
Patricia L. Wilder
Proprietor, PooP b Gone
Canine Waste Cleanup Service
Mason, Ohio
"...exceptionally
detailed, colorfully written, point-by-point, A-Z 'everything
you always wanted to know but were afraid to ask' manual that
leaves nothing to guess at...Bravo, Mathew! I could not be
happier or more confident that this business will succeed now
that i have your book to tell me exactly how to make it
happen!"
David Hopkins
Doody Calls
Lompoc,
CA
"Your manual was very
informative and helpful
in starting up my pooper scooper
business."
Guy Sularz
The Poop Patrol
Scottsdale, Arizona
"WOW what a wealth of
info... this book is really worth the money ... get the
manual.... it's fantabulous.... great info and important
advice .."
Hedy Nobil
P.A.W.S. Professional Animal
Waste Services
Clearwater, Florida