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Questions?

Answers to Ten Frequently Asked Questions about the Dog Waste Removal Service Business:



1) "Is this for real!?"
It certainly is! I'll readily admit it sounds pretty funny at first. Of course that's simply because it's such a new concept that not very many people have heard of it... yet. But all over the country new dog waste removal services are being started, and customers are signing up for them. Demographics and social trends point to an accelerating demand for personal services for busy professionals and executives, single parent households, and people who simply have better things to do than scoop up after dogs.
For me, my "crazy idea" grew into a lucrative business with hundreds of clients every week. Word of this unique new concept began to spread, and I began to receive numerous inquiries from people wanting to know how they could make money in a dog service like mine. So, by popular demand, I have compiled my years of successful experience into a complete and detailed startup guide :
The Professional Pooper-Scooper: How to start your own low-cost, high-profit dog waste removal service.


2) "How do you charge for this service?"
Scoopers make excellent profits! Prices around the U.S. vary from $3.50 per dog per week to $15 per week. My own fees averaged about $7.50 per client per week. Cleaning an average of 6 yards per hour earns $45 per hour! With 650 clients, I was depositing checks for more than $20,000.00 per month. Even if you generate only half that amount you can hire others, pay them a great wage, and still net excellent profits for yourself.


3) "What do you do with the waste you collect?"
The best disposal method will vary according to local regulations and available facilities. Some simply place the waste into plastic bags and leave it in the customer's trash cans. Others share a trash bin with another small business or take the waste directly to a local landfill.
You'll need to check the rules in your area. When I first started, it seemed that there was no way that was both legal and practical to dispose of the waste. I had to go through certain official procedures to obtain permission from state and local authorities to dump doggie doo at the landfill. But then I simply contracted with a private hauler to provide a dumpster and empty it twice a week. Simple, neat, and cost-effective.


4) "How do you get customers?"
I learned to make effective use of free publicity and inexpensive marketing. Successful marketing is a cumulative effect of various media and methods. My manual includes copies of my most successful marketing materials, including press releases that have resulted in many thousands of dollars worth of FREE publicity. There are also samples of classified ads for your neighborhood weekly newspapers, designs for business cards, fliers, voice mail scripts, vehicle signs and more.


5) "How long does it take to clean a yard?"
It varies, of course. Some small yards or dog runs can be cleaned in just a few minutes. A first-time or one-time cleanup in a yard that hasn't been cleaned for a year or more could take an hour! -- Of course, I'd charge extra for those jobs (a minimum of $35 for a one-time job). But overall I could average 6 yards per hour over the course of week's work, and that includes travel time. My employees productivity ranged from 4 to 7 yards per hour. Naturally you won't be that fast when you first start, but with experience you should definitely generate between $30 and $50 per hour.


6) " What kind of tools do you use?"
Proper and efficient use of effective tools is key to high productivity and the prevention of repetitive stress injuries. (Forget about those scissors-type "pooper-scoopers" sold in pet shops. They're simply not made for this kind of work.) I'll show you how to use a "lobby dust pan," a small shovel and plastic trash bags to quickly and cleanly scoop up dog waste. You'll learn about techniques that will enable you to be sure of finding all the waste in a yard without wasting precious time.


7) "What do you do in the winter?"
Work! Sometimes the snow postpones a day's work, but usually it melts in a day or two and you can catch up later the same week. Dogs keep doing their thing all year long, and if we didn't keep up with it through the winter, things would get awfully foul by Spring.


8) "Could you also clean apartments and condo grounds?"
Absolutely! Most of your work will probably be in the back yards of single-family homes, but many professional scoopers service commercial accounts, too. These kinds of clients will each pay you hundreds of extra dollars each month, but these jobs must be approached differently from the normal residential work. I'll tell you more about that in the manual!


9) "Why would anyone pay you to clean up after dogs?"
Busy dog-owners are delighted to pay someone to have this done! Many dog owners need a way to dispose pet waste that is both legal and practical. Some cities' refuse departments prohibit the placement of animal waste in with residential refuse. Uncollected dog feces is a significant contributor to ground water pollution. Uncleaned back yards stink, they annoy the neighbors and attract flies that lay their eggs on the feces and then move on. Pets and people using dirty yards track poop into the house. You can provide simple, neat, and cost-effective solutions to all these problems and more. Lack of time; physical difficulty; and the "Repugnance Factor" mean many people are more than happy to pay someone to do this necessary chore. Some clients even tell us we are a "godsend" and credit us with stopping family quarrels!


10) "Is there really a market for this?"
Yes! This New and rapidly expanding market is ready NOW. My business reached 700 clients each week and it's still growing with a new owner . A Colorado service cleans more than 2,000 yards each week! I know two owners of dog waste services in Saint Louis, and some cities are supporting four or more services. Professional pooper-scoopers now operate in Canada, Australia, and more than 30 states in the USA... and counting!
Demographic and psychographic data indicate this service will work in hundreds of cities throughout the USA and even overseas! There is a huge market that is hardly even beginning to be addressed! For those who act now this could be your opportunity to own your own business with very little startup capital. Maybe you could be the very first one in your area! Think about that!


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Copyright (C) 1998, 2002
Matthew Osborn, P.O. Box 132308, Columbus OH 43213, USA, (614) 235-2316
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